We ship from San Diego, California. U.S. orders can either be 1st class or Priority Mail depending on the shipping charges. I try to give a tracking number most of the time, but sometimes I have too many orders and am not able to do it. Make sure your PayPal address is correct because I am not responsible for packages that are sent back due to incorrect addresses. You will be charged the shipping costs again if an order needs to be sent out more than once. I will not be responsible for lost, misplaced, damaged, or stolen packages. For international customers, orders are shipped 1st class with no tracking number or insurance provided. Delivery may take one or two weeks depending on the country's carrier. Once items are shipped, it is out of my hands and I cannot control what happens to the packages. When an order is placed, it can take one to three days to be processed depending on how busy we are.